The remote controller of the HT-S350 Soundbar can be found in two different locations:
First location: The remote is in the protective styrofoam
The remote control is tucked away in the protective styrofoam wrap surrounding the Soundbar and can easily be overlooked.
Please make sure to thoroughly check the styrofoam before throwing it away.
Second location: The remote is in the plastic accessory bag
In later models of the HT-S350 Soundbar, the remote is now in a bag with the accessories (such as the instruction manual, batteries and cable). You can identify if the remote is in the bag by checking whether the model is in the following serial number range.
- HT-S350 CEL From 1045350
- HT-SD35 CEL From 1008358
- HT-S350 CEK From 1010766
- HT-SD35 CEK From 1004975