There's an announcement "Google Assistant is not connected" when the headphone is switched from the left side to right side (or vice-versa) using touch sensor Google assistant function on an iPhone
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
To fix this issue, delete the Bluetooth pairing information from your iPhone mobile device, and then pair your headphones again.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Contact support
Contact your Sony Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
