Article ID : 00250179 / Last Modified : 31/08/2020

I am unable to use the Google Assistant feature

    First things first

    Before proceeding, check the Using Google Assistant with wireless headphones article to see if your device meet the requirements to use the Google Assistant function. 

    If you can't use the Google Assistant feature or get a Google Assistant is not connected message, follow the appropriate instructions according to the operating system on your device,

    Android devices

     

    iOS devices