Article ID : 00252280 / Last Modified : 02/10/2020

My battery does not charge to 100%

I can't always charge 100% of the phone battery. / The charging always stops at 80% or 90% of battery capacity.

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    Change your Battery Care settings

    Your Battery Care settings may prevent your phone from charging to 100%. This is a safety feature in order to increase the battery's lifespan. If you would like to remove this setting you can set the "Always" mode in the Battery Care settings to OFF.

    To Charge the phone to 100%

    1. Go to Settings → Battery → Battery care
    2. Set "Always" mode toggle OFF.

    Improve existing battery life

    We recommend that you leave Battery Care ON to extend battery lifespan. In turn, you can try out some of our battery saving tips to extend battery charge.

    Set a charge limit

    You can set the upper limit from 80% to 90%. This will ensure increased battery lifespan while increasing the overall battery charge.