Article ID : SX669703 / Last Modified : 24/09/2020

How do I enable VoLTE? (Android 9 or Android 10)

How do I enable VoLTE? (Android 9 or Android 10)

    Question

    • How do I enable VoLTE?

    Valid for

    • Android 10

    • Android 9 Pie

    Solution

    Note! Depending on the operator, your phone must sometimes be operator-branded and/or use operator-customised system software to be able to use VoLTE. Your subscription (incl. SIM card) must support VoLTE for the device model you're using. To inquire if your device, software, subscription and SIM card support VoLTE, contact your mobile network operator.


    To enable VoLTE

    Android 10

    1. Make sure your specific Xperia device model and network subscription support VoLTE.
    2. Find and tap Settings → Network & Internet  Mobile network  Preferred network type  4G (preferred)/3G/GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.

    Android 9

    1. Make sure your specific Xperia device model and network subscription support VoLTE.
    2. Find and tap Settings → Network & Internet  Mobile network  Advanced → Preferred network type  4G (preferred)/3G/GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.