Article ID : 00183354 / Last Modified : 03/08/2017

I'm missing sound field options after updating the firmware for my AV receiver

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You may have noticed different sound field options on your AV receiver when using Chromecast built-in, after performing a firmware update.

You can now select [2CH] or [MULTI] channel in the AMP Menu. To access these options, please use the steps below:

  1. Press AMP Menu key on the remote control.
  2. Select [AUDIO].
  3. Select [CAST SOUND].
  4. Select either [2CH] or [MULTI].

While playing music using Chromecast built-in, you can only select [Multi Ch Stereo] or [2ch Stereo] by pressing 2CH/MULTI on the remote control or on the receiver front panel. You cannot select other sound fields.


  • You cannot select sound fields in the following cases:
    • [Bluetooth Mode] is set to [Transmitter]
    • The Wireless Multi-Room function is activated
  • When connecting headphones to the receiver, [Headphone(2ch)] is selected as a sound field automatically